Shopping OnlineThe Pros and Cons of Online Shopping

March 7th, 2018 Comments Off

Shopping OnlineThe Pros and Cons of Online ShoppingProsMany online stores sell products atreally low pricesbecause of the lack of money spent on overhead. Local stores have operating costs like water, heat, and air that are figured, at least partially, into the markup of the products.

legitimate retail store and if is safe to shop

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, but shoppers may not find out until weeks later. This is particularly problematic when buying gifts.

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Online shoppers often do not have a person or the same person to talk to when dealing with a problem.

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Sometimes a deal that looks great lls short of what has been advertised. Communicating dissatisction can be difficult online and often takes enormous patience and tenacity to achieve satisction. Problemsolvingcetoce with local store employeesis often ster and more satisfying.

The internet can be a great resource for shoppers looking to expand their choices of products to buy and an invaluable way for saving money. Online stores are highly competitive not only with other online stores, but also with brickandmortar competitors. Pricecomparison websites makeeasier and also help guide shoppers to online stores with the best reputations by posting reviews submitted by other shoppers.

Online shoppers do not have to wait in long lines to check out.

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Many online retailers allow shoppers to post reviews about the products that they purchased.

Online shoppers do not have the ability to physically inspect or try on the items being considered for purchase.

Restocking and shipping costs are often charged on returns.

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It is sometimes easier to get money refunded locally when the item purchased drops in price within the guaranteed price period.

Online shoppers do not always know if a site is a

The small print onreturn policieswill sometimes state that shoppers must pay to ship products back, even when it arrives with a defect. It is also not uncommon for online stores to deduct the original cost of shipping the product from the return invoice. If a shopper is uncertain of a purchase they are , knowing the return policy of the online store might affect their decision to shop locally instead.

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Reading the customer service policies online and at local stores should provide shoppers with clear answers on all fees and guarantees. If a stores policies are vague and employees seem uninformed, shoppers may want to shop elsewhere. Shoppers have never had such an abundance of choices of online and local stores to buy from.

Online sales representatives often receive more intensive product training than those at the local stores.

Another point to consider is how repairs are handled on the products being purchased. It might be easier to return a ulty product to the local store for repair, rather than going through the trouble and expense of shipping it back to an online store.

Since it takes longer to ship a product back to an online store than it does to return it to a local store, this might be the deciding ctor on where to make the purchase.

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ConsOnline stores advertising free products will sometimes increase the cost of shipping so that they profit from the purchase. For example, shoppers may get three free software programs, but paying . in shipping or handling charges is higher than what would normally be charged and likely covers the cost of the three items plus shipping.

Online shoppers sometimes lose the power to negotiate the price and payment terms that may exist in local stores.

Contacting the next level of management is much easier at local stores than online.

Pointofsale advantages include stores offering no shipping charges and free shiptostore charges. A lot of online stores do not pass on sales tax unless required by the state to customers, which can add up to substantial savings for those shoppers who buy primarily online.

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Online shoppers do not get to take advantage of seasonal statewide taxfree shopping events.

Online shoppers rarely have to deal with aggressive salespeople.

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Shoppers will save money and frustration by taking the time to learn the policies of both online and local stores before a purchase. Sometimes there are hidden charges like restocking fees for some online and local stores. The restocking fee may increase the longer it takes the shopper to return an item.

often have more flexibility with decisions such as applying coupons, meeting competitors prices and expediting shipping at no extra charge.

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Other disadvantages of shopping online include


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